We are a small company trying to get through the rough economy without going under. We offer you our word as a christian based and family company that we will get your items to your destination speedy and safe. Just a little history on me I am an ex federal security officer that has driven truck in his younger years. We accept Western Union and Pay Pal in advance of pick up,There is a 100.00 a day layover fee if we set for any reason at pick up or drop.... Any changes subject to additional fees .... p/d location changes are $1.00 a mile for extra miles...There is a 75.00 in city charge for all major cities..If storage is needed it is at customers expense .....storage in our yard is 45.00 per day..All shipments are to be paid within 24 hrs of bid acceptance ,before pick up.....Once Driver is in route money is non refundable other solutions will be found .....If you require insurance we suggest the following link http://www.grw-products.com/Cargo%20Insurance.htm